Shipping policy
Processing Time
All products are made to order. Please allow 5-10 business days for your order to be prepared before dispatch. Commission work timescales will be agreed individually at the time of booking.
UK Shipping
- Standard: £3.70 (free on orders over £15)
- Next Day: £2.99
European Union
- Standard International: £10.99
Rest of World (USA, Canada, Australia and others)
- Standard International: £16.99
Delivery times for international orders vary by destination and are subject to local customs processing. Planet Mithril is not responsible for any customs duties or import taxes that may be applied by your country.
Tracking
Where available, tracking information will be provided once your order has been dispatched.
"International orders are shipped on a DAP (Delivered At Place) basis. Depending on your country's import regulations and the value of your order, local customs duties or taxes may be payable upon delivery. These charges are the responsibility of the recipient and are not collected by PlanetMithril at the time of purchase."